Tips for Addressing Awkward Situations with Members
A gym in Michigan recently made news when a member was asked not to wear a shirt that expressed his political views while working out. Another gym received negative press after asking a member to change her clothes because her chest was too big for the shirt she was wearing. While these stories are very different, one thing is clear. Uncomfortable issues are bound to arise within the fitness industry. How you deal with the problem not only impacts its resolution but can also have lingering effects in terms of your fitness business’s relationships and reputation.
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